At PASCO Canada*, customers are our most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy.

We've structured our web sites so that, in general, you can visit PASCO Canada* on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personal information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with PASCO Canada*.

How we use the information

PASCO Canada* uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact.

Whom we share the information with

PASCO Canada* will not sell, rent, or lease your personal information to others. Unless you tell us otherwise, we will only share the personal data you provide online with other business partners who are acting on our behalf for the uses described above. Such business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Links to Third Party Web Sites

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the PASCO Canada* site. PASCO has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, PASCO Canada* does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.

Satisfaction Guarantee -- Our Promise of Learning

All PASCO apparatus is sold subject to customer satisfaction. At the end of 90 days, if you aren't satisfied that your students are more engaged and learning more effectively, return it to PASCO Canada* for a refund. We don't want you spending precious budget dollars on something you don't use. See Returns instructions below. Non-PASCO software products and products manufactured to customer specifications are excluded.

About the Products

PASCO products are designed for education; they are not intended for use in industry, and should not be used in any apparatus involved with life support, patient diagnosis, or industrial control. PASCO reserves the right to change the specifications of any product without prior notice.

PASCO Software Licenses

DataStudio and WAVEPORT software may be purchased as a Single License for use with one computer, as a Classroom License for use on all computers in a single classroom on a K-12 campus or a single mobile lab cart, or as a Site License for use on all computers on a K-12 campus or in a college/university department. Core upgrades for DataStudio and WAVEPORT are always free to license holders via web download from www.pasco.com.

Warranty

PASCO products are built to survive. PASCO manufactured products are covered by a limited warranty for a period of 5 years from delivery date against defects in material and workmanship. Products manufactured by anyone other than PASCO are subject to the conditions of the warranty supplied by the manufacturer. The PASCO warranty does not extend to any product which has been subject to abuse, neglect, accident, improper installation or application, or products which have been repaired or altered outside of our factory. Consumables and limited-life products (such as pH probes, membranes, etc.) are excluded. Additional warranty information is available upon request.

About Our Pricing

PASCO Canada* sells all products in CANADIAN funds and the prices are subject to change without notice. Prices posted in the PASCO Canada* / Edvantage Store are in Canadian dollars.

Payments

Purchase Orders: PASCO Canada* accepts purchase orders from recognized educational institutions, public or private. Phone orders must include a purchase order number and an authorized name. Written orders must include a purchase order number, a phone number, and a valid authorized signature. Terms are net 30 days for approved accounts. Partial shipments are invoiced separately and are payable in 30 days. Late payments are subject to 1-1/2% per month service charge after 30 days.

Credit Card: PASCO Canada* accepts MASTERCARD and VISA.

Returns

Please obtain the required Return Authorization prior to returning any product to PASCO Canada* (call 1-877-967-2726). All returns to PASCO Canada* must be shipped prepaid. Returns for credit or exchange must be in new condition and packed in original shipping cartons. At its option, PASCO Canada* may accept returns outside of 90 days; such returns are subject to a 20% restocking fee.

Use of Site

You are authorized to download one copy of the material on this website on one computer for your personal, non-commercial use only. In doing so, you may not remove or in any way alter any trademark, copyright or other proprietary notice.

You may not modify, copy, distribute, republish, commercially exploit or update any of the material on this website without the prior consent of PASCO Canada*. No intellectual property or other rights in and to this website are transferred to you.

Harassment in any manner or form on the site, including via email, chat or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a PASCO Canada* or other licensed employee, host or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable that may constitute or encourage a criminal offence, violate the rights of any party or that may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Limitation of Liability

PASCO Canada* shall in no event be liable for any claims, charges, demands, damages, liabilities, losses and expenses of whatever nature and howsoever arising, including without limitation any compensatory, incidental, direct, indirect, special, punitive or consequential damages, loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, claims of third parties or other losses of any kind or character, even if PASCO Canada* has been advised of the possibility of such damages or losses, arising out of or in connection with the use of this website or any website with which it is linked. You assume total responsibility for establishing such procedures for data backup and virus checking as you consider necessary.

*PASCO Canada - Ayva Educational Solutions Ltd. operates under the name PASCO Canada